Privacy Policy

1. Introduction

zSellr (OPC) Private Limited ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.

This policy applies to all products and services offered by zSellr (OPC) Private Limited, including but not limited to ShopFlix AI, cvApplyr.com, and mobileCasez.com.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, phone number, and billing information
• Business Information: Company name, business address, and tax information
• Payment Information: Credit card details and billing addresses (processed securely through our payment processors)
• Communications: Correspondence, support tickets, and feedback you provide

2.2 Usage Data

• Technical Information: IP address, browser type, device information, and operating system
• Product Usage: Features used, time spent on platform, and interaction patterns
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience
• Analytics Data: Aggregated statistics about how users interact with our services

2.3 Product-Specific Data

Depending on which product you use, we may collect additional information:

• ShopFlix AI: Product data, store information, and Google Merchant Center integration details
• cvApplyr: Resume/CV data, job application history, and career preferences
• mobileCasez: Design preferences, shipping addresses, and order history

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our services
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your inquiries and provide customer support
• To improve our products and develop new features
• To personalize user experience and deliver targeted content
• To monitor usage patterns and detect fraudulent activity
• To comply with legal obligations and protect our rights
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe, PayPal, etc.)
• Cloud hosting and storage (AWS, Google Cloud, etc.)
• Analytics services (Google Analytics, etc.)
• Email and communication services
• Customer support platforms

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection and security

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Correction

You can access and update your personal information through your account settings or by contacting us.

7.2 Data Portability

You have the right to request a copy of your data in a structured, commonly used format.

7.3 Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

7.4 Marketing Communications

You can opt-out of marketing emails by clicking the unsubscribe link or contacting us directly.

7.5 Cookies

You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: